Monday, February 20, 2017

The Hope Group Provides Customer Support from Design to MRO Services


Steve Torigian,
 Service Manager
Hope Service


Here at The Hope Group, we are more than a parts supplier shipping off products to customers in New England. As a Parker Hydraulic Technology Center distributor, we offer a high degree of hydraulic service capability. We also offer expertise in value added services such as total system design, fabrication, installation, trouble-shooting, and MRO Services.

I came across an article posted by Parker Hannifin that explains in depth the benefits of choosing a supplier that is also deemed a Parker Hydraulic Technology Center distributor for total hydraulic solutions. The nature of the HTC distributors leads to greater reliability, reduced downtime, better efficiency, cost effectiveness, and better engineering in general.

“For the customer, post-design benefits are as important, if not more so, than an integrated solution. Increased productivity through enhanced machine performance saves cost and maximizes competitiveness in the market place. Similarly, well-designed integrated automation solutions are likely to be more reliable than separate elements linked together. Other aspects that can be optimized are energy efficiency (a known payback of an integrated solution), precision and security.” - Eric Zany, Parker Hannifin, Channel Manager (Read the full Parker article)

Other great benefits of doing business with a Parker HTC distributor, like The Hope Group, are that we provide local services including emergency repair, condition monitoring, hose replacement, cylinder repair, and hydraulic training. We are also experts in other technologies including, but not limited to, automation, electro-mechanical parts, filtration, electronic controls and machine intelligence.

If you have any inquiries give me a call at 508-351-1831 or send me an email (storigian@hopeair.com). Also, you can check out our field service page for more information.





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